Refund Policy

Last updated: 12 Dec 2025

Thank you for purchasing AutoUGC.

We offer refunds only in cases of accidental or mistaken purchases, subject to the conditions below.

AutoUGC mascot holding a product

1. Eligibility for Refund

A refund may be requested within 7 days of the original purchase if:

  • The purchase was made by mistake
  • No credits, usage, or benefits of the service have been used

2. Non-Refundable Cases

Refunds will not be provided if:

  • Any credits have been used
  • Any part of the service has been accessed or consumed
  • The refund request is made after 7 days from the purchase date
  • The payment relates to renewal or subscription continuation

3. How to Request a Refund

To request a refund, please contact us at [email protected] with your purchase details.

4. Processing

Approved refunds will be processed to the original payment method within a reasonable timeframe.

5. Chargeback Abuse

We reserve the right to deny refunds in cases of abuse or violation of our terms.

If you have any questions, please contact us at [email protected].